Step 1: Right-click on the OneDrive icon in the system tray and select Settings. Is the sync option turned on and working correctly? Read the next point to learn more about the setting.
Connect it to a power source if the battery is low and check again. Reboot your computer to restart all OneDrive associated processes.īy default, the OneDrive app is set to pause sync when the computer is in battery saver mode.Check if Microsoft OneDrive is facing an outage or is down.Check your internet connection to make sure it is stable and speed is good.You may skim through the points if you have done preliminary troubleshooting. You can also try OneDrive web app in a different browser to download the file. Use a desktop computer or your smartphone to download the file. Troubleshooting can be time-consuming, not to mention frustrating. This is more like a temporary fix that will allow you to access that all-important file quickly. Let’s find out what we can do to remedy the situation.
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